Privacy policy
Last Updated: July 2026
At Wigs by Eve, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or purchase our products.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following information when you interact with our website or place an order:
Full name
Email address
Phone number
Billing and delivery address
Head measurements for custom-made wigs
Order and purchase history
Communications submitted through our website or email
We may also collect certain technical information, including your IP address, browser type, device information, and website usage data.
How We Use Your Information
Your personal information is used to:
Process and fulfil your orders
Manufacture custom-made wigs according to your specifications
Arrange delivery of your purchases
Respond to enquiries and customer support requests
Improve our products, services, and website
Send marketing communications where you have chosen to receive them
Comply with applicable legal obligations
Payment Information
Payments made through our website are processed securely by trusted third-party payment providers.
Wigs by Eve does not store or have access to your full payment card details.
Sharing Your Information
We only share your information where necessary to operate our business, including with:
Courier companies for delivery services
Secure payment providers
Shopify and trusted service providers who assist in operating our online store
We do not sell, rent, or trade your personal information to third parties.
Cookies
Our website uses cookies and similar technologies to improve website functionality, analyse website traffic, and enhance your shopping experience.
You may disable cookies through your browser settings; however, doing so may affect certain features of the website.
Marketing Communications
If you subscribe to our mailing list, we may send you information regarding:
New product launches
Promotions and special offers
Restock notifications
Hair care advice and updates
You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.
Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Your Rights
Subject to applicable law, you may request to:
Access the personal information we hold about you
Correct or update inaccurate information
Request the deletion of your personal information where permitted by law
Withdraw your consent to marketing communications
POPIA Compliance
Wigs by Eve processes personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa. We collect and process personal information only where it is necessary to provide our products and services or where required by law.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:
Wigs by Eve
Email: wigsbyeveza@gmail.com
Phone: 067 056 3016
Business Address:
1 Emerald Blvd
Greenstone Hill
Johannesburg, 1609
South Africa
Changes to This Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be published on this page and will take effect immediately upon publication.